It's become a bit of a tradition with us, that whenever we book a holiday something threatens to cancel the whole thing - usually the outbreak of World War III in the area that we're visiting.
This time it's a BA cabin crew and check in staff crew strike over absence management and pay.
And of course one of the proposed strike dates dates is slap bang on the day we're due to fly to Rome.
BA's advice last night was to re-arrange flights so lots of hasty phone calls last night to BA, travel agents, insurance and today to airport parking. We're now flying out the day before instead (we were already due to return the day after the potential strike finishes).
Had to fork out some more money for airport car-parking and another night in the hotel (losing a "free" day from the original deal in the process), with the only compensation being another day in Rome (checked insurance and we're not covered for this one).
Angry letters of complaint will be on their way to an airline and a travel agent very soon - also possibly the skivers union ;-)
3 comments:
Glad you got it all sorted.
This is not good enough on the part of the tour and flight operator. Your situation should have been dealt with much more effectively by the BA staff, and you could definitely seek some kind of compensation over your holiday complaints if you are willing to start legal action.
I went through a similar thing on my last holiday and was successful in my claim, so I would seriously advise it if you are happy to pay for legal help.
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